Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Link to TOPCATLearn more how customers reviews work on Amazon
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